CardRecovery Support -
Knowledgebase
1. Installation and registration questions
2. Purchase and delivery questions
- After purchase, can I use the product permanently?
- Can I order the product on a CD?
- Can I place order by phone?
- Do you accept PayPal payment?
- How soon will the registration key be delivered?
- I cannot connect to your order page. Is there an alternative?
- I haven't received my registration key email after purchase.
- Is my online order safe?
- Why choose CardRecovery?
- Will my personal information be sold, or be spammed?
3. Data recovery questions
- After scan, there are no images found and no read errors.
- Are the photos retrieved from card still printable?
- Can I recover the video files?
- I cannot preview some pictures. Are they recoverable?
- I deleted my photos by mistake, can I recover them?
- I formatted the memory card, can I still recover the lost images?
- I recovered my video files, but they cannot play.
- My memory card was damaged, can I recover the lost pictures?
- What should I do if my camera doesn't appear as a drive letter?
- Which drive letter should I choose in Step - 1 of CardRecovery
- Why are some pictures not fully recovered?
Can't find your answer? click here to submit a support request.